Terms & Conditions
Trading conditions for online trading with Il Buco Importzatione
Il Buco ApS
2300 Copenhagen S
+45 26 74 65 44
Il Buco accepts online payments with Visa/Dankort, Visa and Mastercard.
Payment will only be debited from your account when the physical item has been shipped or the gift card has been created, unless otherwise agreed or stated in your order.
All amounts on the website include 25% VAT.
The website uses the following currencies for pricing: Denmark – Kroner (DKK)
Il Buco uses a secure payment server that encrypts all information with SSL protocol, which means that your data is secure and cannot be read by third parties.
Il Buco delivers with GLS and Byekspressen
The delivery time for your order is normally 1-5 working days. Il Buco ships goods with the following:
GLS – Home delivery
GLS – Package shop
GLS – Company delivery
Byekspressen 'same day delivery'
Byekspressen 'day to day' delivery
With GLS, you will receive a track and trace number so that you can follow your package from our warehouse to your home.
RIGHT OF WITHDRAWAL
There is a 14-day full right of return on goods purchased on the website, unless otherwise agreed or stated in your order. The 14-day period runs from the day the order is delivered to you.
Any return costs are borne by the buyer.
Requests for cancellation must be communicated to us no later than 14 days after delivery and reach us no later than 14 days after we have been informed of your use of the right of cancellation.
Requests to use the right of cancellation must be given by email to email@example.com. In the notification, your wish to use the right of cancellation must be clearly stated.
HOW DOES IT TAKE PLACE IN PRACTICE?
When personal data is collected via our website, we ensure that it always happens by giving your express consent, so that you are informed about exactly what information is collected and why.
The owner and employees of Il Buco have access to the information registered about you. The data controllers at Il Buco are Steffen Schandorf and Christer Bredgaard.
We do not store and transmit customer information encrypted.
As registered with Il Buco, the buyer always has the right to object to the registration. The buyer also has the right to insight into what information is registered about you. You have these rights according to the Personal Data Act, and inquiries in connection with this are addressed to firstname.lastname@example.org.
At Il Buco importazione, cookies are used with the aim of optimizing the website and its functionality and thus making the visit as easy as possible for the buyer.
We use log statistics at Il Buco, which means that a system collects information that can give a statistical picture of how many visitors Il Buco has, where they come from and where on the website they leave, etc. The log statistics are only used for the purpose of optimizing Il Buco Importazione's website.
DISCLAIMER AND WARRANTY:
Il Buco ApS is not liable for damages for direct or indirect losses as a result of the ordered goods arriving late to the Buyer, or the ordered goods suffering from defects, when the delay or defects are due to the Buyer's action or omission or circumstances beyond Il Buco's control ApS's control, e.g. war, rebellion, unrest, fire, intervention by the state, seizure, currency restrictions, labor disputes of any kind, including strikes and lockouts, or the like.
Il Buco ApS does not provide an independent guarantee for the ordered goods, and the Buyer only obtains the guarantees that the manufacturer issues to the Buyer.
Complaints about products can be sent to:
Competition and Consumer Authority
Carl Jacobsens Vej 35
For EU citizens outside the EU, complaints must be sent via the EU Commission's online complaints platform.
In the event of a complaint, our email address must be stated: vin@ilbuco, as well as the website on which you purchased the item.
The Smiley report can be found by following this link http://www.findsmiley.dk/654145